Caring for your accessories
Due to the limited edition and one of a kind nature of each item, please handle each accessory with care. Keep jewelry away from water and chemicals; remove during physical activities; store separately in a soft pouch.
Gold Plated Jewelry
Please see product care instructions below. The wear and tear of plated jewelry varies based on the individual wearer and therefore not something that can be returned. This includes tarnishing.
Receiving damaged items
The nature of jewelry and accessories is fragile so we make every effort to package it securely. If your item arrives damaged please contact us immediately and we will try to replace it. Since every collection is limited edition, sometimes items sell out quickly so please let us know as soon as you receive it.
Important product care & plated jewelry notes
Always protect your jewelry from sharp blows, scratching, chemicals, sunlight and heat/cold.
Store your jewelry in a soft lined box or pouch with an anti tarnish strip. Try to keep pieces apart so they don't rub together.
Be aware of tarnish which may occur as a result of oxidization, caused by the interaction of silver or gold plated jewelry with certain elements such as oxygen or sulphur as well as with certain acids. Some wearers may experience a green mark from this. This is not considered a defect to the product. Different oils, skin types and environments can cause this from time to time. It is outside our control, therefore, items cannot be returned for this reason.
Never go swimming wearing your jewelry, as chlorine in swimming pools can cause damage to all metals and will erode gold jewelry. Keep out of contact with sunscreen and other lotions.
Avoid wearing while cleaning, gardening or performing sports activities.